's Terms of Service

Welcome to

The following terms and conditions (these "Terms of Service"), govern your access to and use of the our website, including any content, functionality and services offered on or through (the "Site"), by Active Computech as applicable.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or our services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Order Cancellation

  • We encourage our users to communicate the disputes if any thoroughly.
  • Requests to cancel an order, service or course during or after completion will be assessed by our Customer Support team, based on:
    • Violations to our Terms of Service.
    • General misconduct, such as harassment, unlawful behavior, etc.
  • Orders are not eligible to be cancelled based on the quality of service/materials delivered by us if the service was rendered as described in your requirements and our offerings.
  • We can cancel the orders / courses based on, but not limited to, the following reasons:
    • Active Orders (after you submit your requirements and before we deliver)
      • We are late and unresponsive for more than 1 week.
      • Users are abusive towards the other party or using personal information against each other.
      • Users supplied or included copyright/trademark infringing materials within the order.
  • Delivered Orders (after we Deliver and before you approve it)
    • Task is termed as "completed" but final service is not provided, in other words if we do not deliver any files or proof of work, which was agreed upon in the original order requirement.
    • if customer does not a gree for additional payments required if any, by withholding the final delivery of services directly related to the agreed requirements.
    • If client abuse and ask for different services than agreed upon requirements.
      • Clients who have been reported to use copyright/trademark infringing materials after verification and with proof.
      • If you did not purchase commercial use rights and are reported to have used the materials commercially.
        Order cancellations, will not be done based on personal taste. We will demonstrate watermarked mockups of the design and ONLY after your approval and after undergoing iterations we will deliver the final finals. If in case, you change the plan and if you do not wish to go ahead with the task, at least 50% of the charge is payable by you.
      • Regarding the courses offered by us, students need to pay full fees of the course within 7 days of initialization of the course, including holidays, if students wish to terminate the course due to their personal issues or legible reasons, at least 50% of the fees is payable and 50% can be refunded 14 days after the termination request.
      • Refund will be initiated 14 days post your request.